Data Protection Document — Last Updated: January 2026

X99o Privacy Policy — Your Information Is Safe With Us

Keeping your personal information secure is x99o's top priority. This document explains how we collect, use, and protect your data.

Effective: 1 January 2026
SSL Encrypted & Secure
Language: Bengali
Applicable to: All registered members

We Protect Your Privacy

Steps we take to protect your information at x99o

SSL Encryption

All your information is protected with 256-bit SSL encryption. Your data remains completely secure during login, deposits, and any other transactions.

Not Sold to Third Parties

X99o never sells your personal information to third parties. Your data is not shared with advertising or marketing companies.

Your Control

You have the full right to view, correct, or delete your information. Contact our support team at any time to manage your data.

Secure Data Storage

Your information is stored on secure servers that comply with international security standards. Regular security audits are conducted to keep the system protected.

No Unwanted Marketing

No promotional messages or emails will be sent without your consent. You can opt out of marketing communications at any time.

International Standards

X99o adheres to international data protection standards. Our Privacy Policy is reviewed and updated on a regular basis.

Data Protection Summary

Subject X99o Location
Sale of Data Never
Encryption 256-bit SSL active
Third-Party Sharing For legal obligations only
Cookies With user consent
Data Retention Period While account is active + 5 years
Data Deletion Request Available via contacting support
Marketing Emails Consent-based, withdrawable at any time
Minimum Age 18 years or older

1Introduction

Welcome to the x99o online gaming platform. This Privacy Policy has been prepared specifically for users in Bangladesh to help you understand how your information is handled.

This Privacy Policy explains what information x99o collects, why it is collected, how it is used, and how it is kept secure. By using the x99o platform, you are considered to have accepted this Privacy Policy.

We believe your personal information belongs solely to you — and keeping it safe is our responsibility. Your privacy at x99o is never for sale.

This policy is effective from 1 January 2026. Any future updates will be posted on this page and registered members will be notified.

2What Information We Collect

X99o collects different types of information for different purposes. Full details are provided below:

Information collected at registration:

  • Full name (as per National ID)
  • Date of birth (for age verification)
  • Mobile number
  • Email address (optional)
  • District or division of residence
  • Preferred payment method

Information collected for identity verification:

  • Copy of National ID (NID) or passport
  • Selfie or live verification photo (if required)
  • Bank or mobile banking account details

Automatically collected information:

  • IP address and device type
  • Browser and operating system information
  • Website browsing patterns and page visit data
  • Session duration and activity logs

x99o does not and will never collect your bank PIN, card number, or mobile banking password.

3How Your Information Is Used

X99o uses your information only for specific, legitimate purposes. Your data will not be used for anything beyond those purposes without your consent.

  • Account Management: For registration, login, and account verification
  • Financial Transactions: For processing deposits, withdrawals, and bonuses
  • Security Assurance: For fraud detection and account protection
  • Legal Compliance: To meet regulatory requirements
  • Support Services: For customer support and issue resolution
  • Platform Improvement: For analytics to improve user experience
  • Promotions: To send you offers and bonus information, only with your consent

x99o is fully transparent about every purpose for which your information is used. Your data is never used for any undisclosed purpose.

4Data Sharing Policy

X99o never sells your personal information. However, data may be shared in the limited circumstances described below:

  • Payment Provider: Necessary data is shared to process Mobile Banking, Nagad, and Rocket transactions. These providers operate under their own privacy policies.
  • Game Providers: Only the minimum information required to run the game (such as user ID) is shared.
  • Legal Authorities: Disclosure of information may be mandatory under a court order or government directive.
  • Fraud Prevention: Information may be shared with regulatory authorities to detect money laundering or fraud.

Outside of the cases listed above, your information is not shared with any other individual or organization. Third parties are vetted for their privacy standards before any data is shared with them.

5Cookie Policy

X99o uses cookies on its website to enhance your browsing experience and ensure the platform functions properly.

Types of cookies we use:

  • Essential Cookies: Required for login sessions and security. Disabling these may prevent the site from functioning properly.
  • Functional Cookies: To remember your preferences (language, theme).
  • Analytics Cookies: To understand how the website is used. These can be disabled.

You can delete cookies or stop accepting new ones at any time through your browser settings. Note that doing so may affect the functionality of certain features.

6Data Protection Practices

X99o applies the highest technical and administrative measures to protect your information. Our security framework is outlined below:

  • Transmission Security: All data transmissions are encrypted using TLS 1.3 protocol
  • Storage Security: Data stored on servers is protected with AES-256 encryption
  • Access Controls: Only authorized personnel can access sensitive information
  • Regular Audits: Regular audits conducted by third-party security experts
  • Backup: Regular data backups stored securely
  • Incident Response: An incident response plan is in place to address any security events promptly

In the event of a data breach, x99o will notify affected members within 72 hours and take immediate action.

Our systems undergo penetration testing against international security standards twice a year.

7Your Rights

As an x99o member, you have the following rights regarding your information:

Right to Access Your Data

You may request to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data beyond what is legally required to be retained.

Right to Restrict Processing

You may request that we limit the use of your data to specific purposes.

Right to Data Portability

You may request an export of your data in a specified format.

Right to withdraw consent

You may withdraw consent for marketing communications or optional data use at any time.

To exercise any of these rights, please contact our support team. We will respond within 30 business days.

8Data Retention Period

X99o does not retain your information indefinitely. Below are the retention periods for each type of data:

  • Account Information: While account is active and 5 years after closure (as required by law)
  • Transaction Records: 7 years (as required by financial regulatory guidelines)
  • Identity Verification Documents: 5 years after account closure
  • Log and Session Data: 1 year
  • Cookies: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year
  • Marketing Consent Records: Retained for 3 years after consent withdrawal

Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.

9Children's Privacy

X99o is strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18.

If we become aware that a user under the age of 18 has created an account, that account will be closed immediately and all associated data will be deleted.

If a parent or guardian believes their minor child has created an x99o account, please contact our support team immediately. We will act promptly.

10Privacy Policy Updates

X99o reserves the right to partially or fully update this Privacy Policy when necessary. Any changes will follow the process outlined below:

  • For significant changes, members will be notified at least 14 days before the changes take effect
  • Notice of changes will be sent via email or SMS
  • Updated policies will be published on this page with a revised date
  • Continued use of the platform after any changes constitutes acceptance of the updated policy

If you do not agree to the updated policy, you will have the option to close your account and have your remaining balance refunded.

11Contact

For any privacy-related questions, requests, or complaints, please contact us:

  • Live Chat: Available 24/7, average response time 3 minutes
  • Privacy Request Email: [email protected] (plain text, not clickable)
  • General Support: [email protected]
  • Language Support: Support available in both Bengali and English

For requests to delete, correct, or export your data, we will respond within 30 business days. If a request requires additional time due to complexity, you will be notified in advance.

All privacy-related requests are taken seriously. Protecting your information at x99o is our commitment.

Your Data Is Secure — Enjoy Now!

Your privacy is fully protected at x99o. Register now and enjoy a secure gaming experience. Join today to claim your welcome bonus.

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